Voice AI Testing Made Simple

Evaluate and Improve Voice Agents with Coval

Voice AI is the interface of the future. But how do you know it works?
Coval is the fastest way to test, evaluate, and improve voice AI systems—before your customers ever pick up the phone.

Why Voice AI Testing Matters

Voice interactions are complex. Unlike chat, voice requires your agent to handle:

• Real-time latency

• Interruptions and barge-ins

• Multilingual scenarios

• Emotionally charged conversations

Most teams don’t test for these edge cases. That’s where Coval comes in.

What is Voice AI Testing?

Voice AI testing is the process of evaluating how well a voice agent performs in real-world scenarios. It includes:

• Simulating full conversations across accents, tones, and emotions

• Measuring metrics like time to first audio byte, word error rate, and resolution rate

• Stress-testing your system’s ability to handle interruptions, escalations, and silence

How Coval Helps

Coval automates voice AI testing using structured simulations.

Simulate Conversations
Test your agent against real-world scripts and edge cases—without needing real users.

Measure the Right Metrics
Track key performance indicators like:

• Latency and responsiveness

• Interruption handling

• Resolution rate

• Empathy and tone detection

Catch Failures Before Launch
Detect brittle behavior, regressions, and hallucinations early in your CI/CD process.

Built for Voice-First Teams

Whether you’re building for:

• Customer support (contact centers, BPOs)

• Healthcare assistants

• Sales and booking flows

• Voice-enabled apps

Coval gives your QA, product, and AI teams the tools to ship voice agents with confidence.

Ready to Test Your Voice AI?

Book a demo or get started for free and see how Coval makes voice AI testing faster, easier, and smarter.

Book a demo!